Service & Quality

Well-kept vacation apartment Towels, bed and table linen Initial stocking of toiletries cleaning products Fully equipped kitchen Utilities included (heating, electricity, water) final cleaning Equipment for small children Parking space on site Internet access - WLAN Current information material Online booking Quick-Check-In Quick-Check-Out contactless check-in / key safe Ötztal Card - all year round Ötztal Guide - year-round vacation companion Luggage acceptance Cab order Friendly support during your stay Easy payment in advance via bank transfer or PayPal No booking and payment fees Services against surcharge Local tourist tax

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Fewo Berge quality guarantee

  

Our Fewo Berge quality guarantee includes the following criteria:

• Well-maintained vacation apartment in the mountains
• Vacation apartment in a designated vacation destination with good infrastructure, tourist services and leisure facilities
• Vacation apartment and additional services can be booked online
• Positive recommendations from vacation guests
• Reputable competitive presence with genuine image presentation
• Truthful information on location and facilities
• Fair pricing according to the property and travel period
• Uncomplicated reservation and secure payment
• Cancellation guarantee _{see GTC}
• Well thought-out organization of check-in and check-out
• Responsible handling of guest data - data protection
• Comprehensive information for guests before and during their stay
• Customer-oriented complaint management and prompt rectification of defects
• Large time frame in which the guest can reach the landlord for questions, messages or requests
• Impeccable hygienic cleanliness, responsible and professional cleaning
• Well thought-out hygiene concept
• One parking space per apartment guaranteed and included in the rental price
• Bed linen, towels, tea towels available and included in the rental price
• Intact and correctly specified kitchen equipment
  
  ^{Compliance with the criteria of the Fewo Berge quality guarantee is regularly checked by us.}